Banking Etiquette

As a young woman who works in a bank.

And services all of you good intentioned, rude, ignorant people...

 

I just want to write a bit on Etiquette.

1. Listen. Your calling me or walking into the branch knowing you will be speaking to me. If I ask you a question try to listen. You just waste my time and yours when I have to sit there and repeat myself. Or I end up making a "MISTAKE" because you weren't listening and allowed me to do the complete opposite of what you wanted.... LISTEN TO ME. I am not GOD. But I am the person servicing your account at the moment. Oh. I also have been trained very well and know what I am talking about... so please be sure to
2.  TAKE MY ADVICE. I AM NOT GETTING PAID TO LIE TO YOU. If I say something. It just so happens to be the truth. If I don't know I will put you on hold and get the information by looking it up and reading it back to you word for word or asking my supervisor who has been with the company long enough to be in middle school. TAKE MY ADVICE
3.  I AM NOT THE ENEMY!! SO DON'T CUSS ME OUT. I sit there and I either pray for you or I pray for you to get off my phone, out of my bank. Your yelling has made people cry, shake and just lose their minds for a moment. You can't go around making mistakes and not taking responsibilities. It is RARE that the bank overdrafts YOUR ACCOUNT. I'm sorry.sooo please
4.  SPEND THE MONEY YOU HAVE and guess what you'll be like one of the customers who laughs and smiles and speaks to us with respect because you understand the bank HOLDS your money. It doesn't take it out and then charge you. You take out more than you have... YOU, YOU, YOU...

That is all for now. I'm sorry. I really enjoy my job. I don't use mainstream banks. And I find it extremely funny that I go through the things I go through sometimes. Go to a credit union. Use CASH. leave the bank! Just don't blame me, a random woman for your problems. The LORD is truly needed in every call with all of you. I had a woman yell at me and call me a WHITE B(#*#$... You all know the word I don't need to tyoe it. First, I am not white, you racist woman you, and I am not a female dog. I am a woman being paid to do her job. Do I agree with fees on accounts. Quite frankly I wouldn't want a charge either. So I don't have an account. I work at the bank because GOD Blessed me with a job. Not to talk to people who hate me because of the institution I work for. The last thing I want is to hear you angry, crying or frustruated. But I enjoy helping the people who let me. Fixing the problems that I can. And yes, sometimes the bank makes mistakes. But in all honesty, count the mistakes you have made in the last week. I know you won't hold it against the bank too long after you realize you aren't perfect either. Neither or the people at these banks.

I could go on, and on.
But basically I just wanted to be the voice of reason for one of you.

• We are regular people working for a bank in whatever way we do.
• WE work for the BANK.
• The bank doesn't work for us.
• We do our JOB.
• We do what we are paid to do.
• And honestly, it is ethical and quite moral.
• So let us do our jobs just as you have to go out in the world and do yours.
• We love speaking to you when you treat us like humans.
• We love hearing you laugh.
• We love servicing you.

Just think 2x the next time you want to treat us the way you feel.
Two broken people don't make anything better, now do they?


♥CheChe